Shipping & Returns
We ship 100% plastic-free! For packaging and shipping, we use only recyclable & compostable materials, including cardboard, paper tape, crinkle paper, and packing paper to make sure your products arrive safe and stay tight during transport.
Return & Exchange Policy
At Bambooveda, our commitment is to offer high-quality, sustainably made products that are good for you and the environment. We strive to achieve a 100% satisfaction guarantee on all of our products, but if you are unhappy with your order, please contact us at firstname.lastname@example.org within 7 days of receiving your package. Any returns or exchanges requested after the 7 day limit will not be refunded. For damaged or defective items, please include a detailed description with an image showing the damages. If you are unhappy or feel the product is not as mentioned, please let us know the reason for the return. Our Quality Control team is dedicated to making sure all of our products are of the highest quality, so your feedback is important to us!
If bamboo toothbrush is not up to standard, what can I do?
Our dedicated Quality Control team is always working hard to make sure all our products are of the highest quality. As bamboo is a natural product and the brushes are hand-finished, it can happen that a product does not meet your expectations. If you are not happy with your product, please send an email with a detailed description of the flaw and a photo to email@example.com, we are happy to replace or refund to you.